Job Title: Operations Associate
Location: Brooklyn, NY 11204 or Long Island City, NY 11101 (On-Site)
Employment Type: Full-Time
Job Summary
We are seeking a proactive and detail-oriented Operations Associate to oversee inventory
management, order processing, and delivery scheduling. This role demands precision, strong
time management, and excellent communication skills to support our daily operations.
Key Responsibilities
● Inventory Oversight: Maintain and update accurate inventory records.
● Administrative Duties: Prepare sales orders, verify pallet counts, and audit warehouse
stock.
● Customer Service: Manage customer interactions to ensure exceptional service.
● Delivery Coordination: Organize next-day delivery schedules and plan efficient driver
routes.
● Operational Support: Assist the Operations Manager with daily tasks.
● Cross-Functional Collaboration: Work with various teams to implement operational
improvements.
Requirements
● Education: Bachelor’s degree preferred in Business Administration, Supply Chain
Management, or a related field. Experience in operations or the HVAC industry is a plus.
● Skills:
○ Excellent organizational skills with the ability to manage multiple priorities in a
fast-paced environment.
○ High attention to detail with strong numerical and data management abilities.
○ Effective verbal and written communication skills in English; Cantonese
proficiency is an advantage.
● Attributes: Diligent, responsible, and a quick learner.