Duluth International Freight Forwarder is hiring customer service
QUALIFICATIONS:
· Operations: 1 year (PREFERRED)
· Logistics: 1 year (PREFERRED)
· Language: Chinese (MANDARIN PREFERRED) and English
FULL JOB DESCRIPTION
ESSENTIAL DUTIES AND RESPONSIBILITIES:
-Assist with Importer
-Handle shipment scheduling, planning, updating and shipment tracking
-Organizing and overseeing international freight shipments from start to finish
-Coordinating transportation delivery logistics with overseas suppliers, domestic trucking companies and warehouses, and international shipping carriers to ensure safe and timely delivery to clients
-Update clients on shipment schedule/status as needed
-Filing and data entry along with other paperwork duties
-Collaborate with other company departments to ensure timely shipping
OTHER SKILLS AND ABILITIES:
· Bilingual is highly preferred (Mandarin/Chinese; spoken, reading and writing highly preferred)
· Must be Computer literate (Microsoft Office products: Outlook, Word and Excel)
· Detailed oriented and organized, with a high level of accuracy and precision with electronic and paper records
• Dependable -- more reliable than spontaneous
• Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
• High stress tolerance -- thrives in a high-pressure environment
· Professional people and communication skills, particularly with telephone and email
· Able to follow standard operating procedures and follow up without having to be reminded
· Operating in a collaborative environment with other company departments to meet department and company goals
· Willing to learn
· Job Type: Full-time
(909) 348-2971