Position: Office Assistant

Responsibilities:

1. Assist the sales team with sales calls and appointments, in Chinese when necessary.
2. Monitor and reconcile customer accounts to ensure payments and charges are accurate.
3. Follow up with clients who have outstanding balances to ensure timely payment collection.
4. Maintain accurate records of invoices, payments, and collections.
Answer incoming customer calls.
5. Prepare and process purchase orders (phone in or walk in customers).
6. Products Receiving - Process paperwork/data entry of daily product receiving.
7. A/R – assist in reviewing and following up with customer for payments.
8. Assist with the preparation of sales proposals and contracts.
9. Collaborate with other departments to ensure customer satisfaction.
10. Provide feedback to the sales team on customer preferences and market trends.


Qualifications：

1. Fluency in Chinese(required) and English, both written and spoken.
2. Strong communication and interpersonal skills.
3. Ability to work independently and as part of a team.
4. Excellent organizational and time-management skills.
5. Proficient in Microsoft Office.

Physical Requirements:

1. Sitting and standing for extended periods of time.
2. Lifting and carrying marketing materials and products.

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工作职责：

1. 需要使用中英文与协助销售团队进行销售拜访和预约；
2. 跟进并核对客户账户确保收付款准确无误，确保及时收款；
3. 应收账款 - 协助审核并跟进客户的付款；
4. 接听客户来电；
5. 产品收货 - 处理每日产品收货的文件和数据录入工作；
6. 与其他部门合作，确保客户满意度；
7. 制作产品目录；

工作要求：
1. 合法报税身份，中英文流利
2. 沟通能力强，有责任心
3. 熟练使用电脑办公软件及信息化相关软件
4. 学习能力强，适应能力好
5. 支持CPT/OPT

办公地点：盐湖城，犹他州
Location: Salt Lake City, UT

Please send your resume to: [email protected]
请把简历发送到：[email protected]